What languages are supported?

Summaries and transcription work across English, French, Spanish, German, Italian, Dutch and Portuguese, including calls that switch language part-way through.

Where are recordings and summaries stored?

In UK and EU data centres, with configurable retention. On Enterprise you can set per-team retention windows and export or purge on demand.

Do callers need to be told?

Yes, and Greencaller can play an automatic recording notice at the start of a call to keep you compliant with UK GDPR and Ofcom guidance.

Kill the admin

The call ends, the write-up is already done

Reps lose hours a week typing up calls they have just had. Greencaller writes the summary, tags the outcome, drafts the follow-up and files it against the right record before the next call starts.

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Marcus Oyelaran

Northbeam · 7:44 · ended 2 min ago

Follow-up

Summary

Moving 14 seats across at the end of the quarter
Blocker is CRM logging — needs calls on the opportunity
Wants a security pack before legal review

Draft follow-up

Not sent

Hi Marcus — thanks for your time. Attaching the security pack and a note on how we log calls against opportunities. Shall I hold 14 seats for the 1st?

SendEdit

The write-up, done before the next call

A few lines you can scan, not a transcript nobody reads.

A summary that reads like a colleague wrote it

Not a transcript dump. The decisions, the objections, the numbers, the next step, in a few lines you can actually scan between calls.

Summary templates per team

Sales wants budget, authority and timeline. Support wants the fault and what was promised. Define the shape of a summary once and every call follows it.

Follow-up drafted, never auto-sent

The email and the text are written and waiting. Nothing leaves your account until a human presses send.

Searchable across the whole company

Search what was said, not just who called. Find every call that mentioned a competitor, a price point or a deadline.

The details

Languages: English, French, Spanish, German, Italian, Dutch, Portuguese
Templates: Define the shape once, per team
Sending: Drafted and queued — a human always presses send

Common questions

Or just ring us on 0330 460 9000 and ask.

What languages are supported?: Summaries and transcription work across English, French, Spanish, German, Italian, Dutch and Portuguese, including calls that switch language part-way through.
Where are recordings and summaries stored?: In UK and EU data centres, with configurable retention. On Enterprise you can set per-team retention windows and export or purge on demand.
Do callers need to be told?: Yes, and Greencaller can play an automatic recording notice at the start of a call to keep you compliant with UK GDPR and Ofcom guidance.

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