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Greencaller
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Customer Support

Every caller reaches someone who knows them

Shared lines, full history and an agent that handles the overflow, so nobody explains their problem twice.

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  • No hardware
  • Keep your number
  • Cancel anytime
01

Queues at peak and silence out of hours

Greencaller answers on the first ring, day or night, so the enquiry is captured whether or not anyone on the team is free to pick up.

02

The context lives in one agent's head, or nowhere

Every call is summarised, tagged and filed against the right record automatically, so the history is complete without anyone maintaining it.

03

No reliable view of what people are actually calling about

Reporting shows exactly what happened on every line, by hour and by person, so you can fix the gap rather than guess at it.

04

Live in minutes, not a migration project

Keep your existing numbers, ported free, and run both systems in parallel until you are ready. No hardware, no engineer visit, no contract.

Common questions

Still unsure? Call us on 0330 460 9000 and our agent will put you through.

How quickly can a customer support team get started?
Most teams are taking calls the same day. Pick a number or port the one you have, invite the team, and describe your call flow in plain words.
Can we keep our existing numbers?
Yes. Porting is free in both directions, takes a few business days, and there is no downtime — you keep taking calls right up to the switch.
What does it cost?
Business & Sole Trader is £28 per user a month and Advanced is £38. Enterprise is priced to your team. The AI receptionist is an add-on that takes one extra seat.

More solutions

SalesOperationsMarketingRecruitingFoundersHome ServicesEstate AgentsLaw Firms

Put your calls to work

Start in minutes, or walk through it with our team.

Start for freeCall 0330 460 9000
  • No hardware
  • Free porting
  • Cancel anytime
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