Keypress or spoken intent
Press 1 for sales, or just say what you need. The agent understands and routes accordingly.
Answer every call
A phone menu that gets people where they are going
Most IVRs exist to protect the business from its callers. Yours should get someone to the right person in one step, and answer them properly if that person is busy.
- 14-day free trial
- No fixed contracts
- Keep your number
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1SalesRings the sales group
2SupportRings whoever is on shift
3AccountsRings Marcus, then the agent
Or they just say it. “I need to chase an invoice” goes to Accounts without anyone pressing a thing.
A menu that gets people somewhere
One level, real destinations, and an agent behind every option.
Built in plain words
Describe the menu you want and Greencaller builds it. No flow-chart editor, no professional services fee.
Skip the menu for known callers
Your existing customers go straight to their account manager instead of listening to five options.
Menus that book, not just transfer
Any option can hand off to the AI receptionist, which qualifies the caller and books the job on the spot.
Route on anything
- Keypress
- What the caller says
- Time of day
- Known caller
- Language
- Bank holidays
Common questions
Or just ring us on 0330 460 9000 and ask.
- Can I record my own greetings?
- Yes, upload your own audio or have Greencaller generate a natural-sounding greeting from text.
- How many levels can a menu have?
- As many as you need, though we strongly recommend one, because callers abandon at the second level.
- Can menus differ by time of day?
- Yes, each menu can have a daytime, out-of-hours and holiday version.
Put your calls to work
Start in minutes, or walk through it with our team.
- No hardware
- Free porting
- Cancel anytime
GDPR