Help centre
Setup guides, troubleshooting and answers to the things people ask most. Cannot find it? Call us and our agent will route you to support.
Getting started
Create your workspace, pick a number, invite the team and take your first call.
Read moreNumbersNumbers and porting
Buying numbers, porting in, porting out, and what to expect at each stage.
Read moreRoutingCall routing and hours
Ring groups, cascade order, business hours, holidays and out-of-hours paths.
Read moreAISetting up your AI receptionist
Writing your agent's brief, connecting a calendar and defining handover rules.
Read moreIntegrationsIntegrations
Connecting HubSpot, Salesforce, Pipedrive, Attio, Zapier and the API.
Read moreBillingBilling and plans
Seats, pooled credits, invoices, upgrades and cancellation.
Read moreTroubleshootingCall quality troubleshooting
Network requirements, common causes of jitter and how to test your connection.
Read moreSecuritySecurity and compliance
Data residency, retention, recording notices, SSO and access control.
Read morePut your calls to work
Start in minutes, or walk through it with our team.
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- Free porting
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